Closing date: Monday 10 February 2025
Salary: £10.18 - £11.44 Per Hour, Plus Desirable Benefits
(Rate of pay will increase in April 2025)
Seasonal, Flexible Hour Positions Available
Part Time and Full Time Hours
Are you wild about creating memorable experiences?
Do you want to work in a place where you can hear calls from troops of howler monkeys, or the roars from a pride of lions?
At Port Lympne Hotel & Reserve, we are currently seeking Guest Relations Hosts to join us on a seasonal basis until the 2nd November 2025.
As a Guest Relations Host, you will look after our guests from the moment they arrive, until the moment they return home. You will create lasting memories for our day visitors, as well as guests staying overnight in our unique and luxurious accommodation. You will be responsible for welcoming our guests, checking them in and out, as well as transporting guests and their luggage to their accommodation areas in a variety of vehicles, including golf buggies and safari land rovers. The successful candidates will play a key role in delivering our guests with a seamless and exceptional level of service.
Who we are looking for:
We are looking for confident and social individuals who take pride in providing great customer service. The successful candidates will strive to delight and exceed all customer expectations, providing guests with a totally unforgettable customer service experience. A full valid driving license is required, and previous experience in hospitality is preferable, however full training will also be provided.
Contract details:
Seasonal contracts will run through to the 2nd November 2025. Rate of pay is £10.18 for under 21-year-olds and £11.44 for over 21-year-olds. Rate of pay will increase in line with National Minimum Wage requirements in April 2025.
We are offering a flexible hour position, where working hours may vary depending on business needs. However, we can generally guarantee 40 hours per week for candidates who are seeking full-time hours. Please note that while we strive to provide consistent hours, the nature of this contract means that there may be occasional fluctuations. Job shares considered. Working hours can range between the hours of 08:00-22:00, and will include weekdays, weekends, and bank holidays. A reliable mode of transport is recommended due to our remote location of the park. All applicants must have right to work in the UK and hold a valid UK driving license.
The location:
Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world’s most rare and endangered animals and offers luxury short breaks accommodation, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.
Why you should join us:
We’re on a mission to create memorable experiences that matter, and our Core Values ‘One Team’, Customer’ and ‘Pride’ are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work.
Be part of the Port Lympne and Howletts family and join our pride.
You can also expect a host of other roarsome benefits including:
- Comprehensive training and development opportunities, including workshops and e-learning.
- Enhanced Sickness, Maternity and Paternity Policies.
- Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
- Exceptional discounts on food, retail and accommodation at our parks.
- Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
- Company Pension
- And many more length or service-related rewards and Benefits.
Interviews are currently due to take place on the below Recruitment Days – alternative dates may be available:
- Recruitment Day: Tuesday 18th February (11:00 – 16:00)
- Recruitment Day: Tuesday 4th March (11:00 – 16:00)
- Recruitment Day: Saturday 8th March (11:00 – 16:00)
Your adventure awaits
#joinourpride
To apply: If you want to work in an exciting and unique environment where no two days are the same, email your C.V. and covering letter to laurag@portlympne.com
