Full-Time, Permanent Contract
Salary Range: £25,486.00 - £27,000.00 Per Annum DOE, Plus Desirable Benefits
Are you wild about creating memorable experiences?
Do you want to work in a place where you can hear the roar of a pride of lions?
Port Lympne Hotel & Reserve, a stunning 600-acre wildlife park overlooking Romney Marsh and the English Channel, offers a truly exceptional venue for any event. The successful candidate will be joining at an exciting time for the business, as it launches a new accommodation suitable for wedding couples – the Moroccan Courtyard Suite.
As our Wedding & Events Executive, you'll be the driving force behind the seamless planning and execution of unforgettable celebrations. You’ll be the first point of contact for potential clients, managing calls, emails, and inquiries from lead generation platforms with enthusiasm and professionalism. Your organisational skills will shine as you handle daily administrative tasks, conduct inspiring venue show rounds, and follow up on inquiries to secure bookings and maximise revenue.
From the initial inquiry to the final event, you’ll expertly coordinate with all departments to ensure every detail exceeds expectations. You'll play a key role in building client relationships, meeting with clients on the event day, and conducting post-event follow-ups to guarantee satisfaction and encourage repeat business. With a focus on achieving sales targets and KPIs, this role combines sales, customer service, and event management to create memorable experiences that matter for our guests.
Who are we looking for:
We are seeking a passionate and driven individual who thrives in the world of event management and hospitality. Ideally, you will have experience in a similar role and possess a proven ability to manage the full event cycle – from the first inquiry to delivering seamless celebrations that exceed expectations. It is desirable for the candidate to have previous experience of within a luxury hotel environment.
You will be a natural at building relationships with clients, conducting inspiring venue show rounds, and managing inquiries with professionalism and enthusiasm. Your organisational skills will be second to none, enabling you to coordinate with multiple departments, handle daily administrative tasks, and ensure every event runs like clockwork.
We’re looking for someone who is proactive, customer-focused, and results-driven, with a keen eye for detail and a determination to secure bookings, achieve sales targets, and maximise revenue. If you are ready to combine your passion for exceptional service with a desire to grow your skills in a supportive and dynamic environment, we’d love to hear from you.
Contract details:
This position is working 40 hours a week, 9-5pm, 5 days out of 7. Weekend availability will be required in this position. This role is based at Port Lympne Hotel & Reserve near Folkestone and reports directly into the Event Sales Manager. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location.
Location:
Port Lympne Hotel & Reserve, a stunning 600-acre wildlife park overlooking Romney Marsh and the English Channel, offers a truly exceptional venue for any event. For over a century, it has hosted royalty, aristocracy, prominent politicians, authors and playwrights, and it continues to be a custodian of that entertaining tradition. The successful candidate will be joining at an exciting time for the business, as it launches a new accommodation suitable for wedding couples – the Moroccan Courtyard Suite. Devoted to the conservation of endangered species and returning them to wild protected areas, the reserve is home to 800 animals, providing a truly unique aspect to events, allowing guests to enjoy safaris and thrilling animal encounters. The reserve boasts some truly exceptional and versatile event spaces, from the opulent rooms of the Grade II*-listed manor house to its tranquil terraces and gardens.
Why you should join us:
We’re on a mission to create memorable experiences that matter, and our Core Values ‘One Team’, Customer’ and ‘Pride’ are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work. Be part of the Port Lympne and Howletts family and join our pride.
You can also expect a host of other ‘roarsome’ benefits including:
• 28 days annual leave inclusive of bank holidays, rising with length of service.
• Comprehensive training and development opportunities, including workshops and e-learning.
• Enhanced Sickness, Maternity and Paternity Policies.
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail, and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• Company Pension
• And many more length of service-related rewards and benefits.
Your adventure awaits.
#joinourpride
Closing date: Monday 10 February 2025
To apply: If you want to work in an exciting and unique environment where no two days are the same, email your C.V. and covering letter to stephanieb@portlympne.com
